ServiceM8
Australian-built job management app with AI quoting, an office agent and an AI phone agent.
Our verdict
One of the strongest picks for AU trades right now. Pricing by job count suits growing crews, and the AI agents are aimed at real tradie admin. Check add-on costs before you commit.
Best for: Electricians, plumbers and service trades with a steady flow of small jobs
What it does
ServiceM8 is a job management app for trade and service businesses: booking, scheduling, quoting, invoicing and client comms. Its AI tools include Office Agent, a chat and voice assistant that drafts quotes, invoices, emails and SMS and prepares bookings for your approval, plus an AI phone agent that answers calls, takes messages and books jobs. Some AI tools are paid add-ons.
AI features
- Office Agent: chat/voice assistant that drafts quotes, invoices and messages
- AI phone agent (add-on)
- AI writing and scheduling suggestions
Other job scheduling & dispatch tools
AroFlo
Australian job management and field service software, with AI via AroFlo Lightning.
Verdict: A good fit for maintenance-heavy trades and multi-tech teams. The 3-user minimum rules out solo operators.
Price: A$80 per user/month (ex GST), minimum 3 users. Volume discounts by quote.
Fergus
Job management for trades, now with Fergus AI and a voice-capable assistant.
Verdict: A mature trade app with a serious new AI push. Worth a trial if you're a plumbing or electrical shop with a few staff. Confirm which AI features are live on your account.
Price: From A$53/month (Essentials) and A$77/month (Professional), billed monthly, no lock-in. Enterprise (10+ staff) is custom. Add-ons extra. 14-day trial.
Jobber
Popular North American home-service job app with an AI Receptionist.
Verdict: Slick and well-reviewed, but built for the North American market. AU tradies will usually be better served by ServiceM8, Tradify or Fergus.
Price: From US$29/month (Core, billed annually) up to US$399/month (Plus). Monthly billing costs more. AI Receptionist from US$29/month on select plans.
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