What AI tool should I use for phone calls, voice notes and admin?
AI receptionists, voice-note recorders and general AI assistants that handle the office work while you're on the tools.
General AI assistant for emails, quote wording, SWMS drafts, voice chat and photo questions.
Verdict: The best general-purpose AI to start with. Never send its SWMS or contract wording without checking it, because it can sound confident and still be wrong.
Price: Free plan. Plus A$30/month. Business A$28/seat/month billed annually (min 2 seats).
Sydney-built AI receptionist for trades that answers calls and books jobs into your job system.
Verdict: A well-priced, AU-built AI receptionist with a real free tier, so you can test it before paying. Booking straight into ServiceM8, Simpro or Fergus needs the A$399 Pro plan, so check which tier you actually need.
Price: Free plan (test calls, built-in diary, 5 quotes a week). Essential A$99/month + GST (100 minutes, then A$0.25/min). Pro A$399/month + GST (uncapped minutes, job-system booking). Enterprise on contract. No lock-in.
AI assistant that's strong at long documents: contracts, specs and tender packs.
Verdict: Great for reading the fine print in builder contracts and specs. It's not legal advice, so get a lawyer for anything serious.
Price: Free plan. Pro A$34/month incl GST (or A$340/year).
AI transcription and meeting notes for site meetings and client walk-throughs.
Verdict: Handy for meeting-heavy builders. Solo tradies may get enough from ChatGPT's voice mode or a Plaud.
Price: Free Basic plan. Pro $16.99/user/month monthly or $8.33/month annually. Business $30/month or $19.99/month annually. Check currency on site.
Wearable AI voice recorder that transcribes and summarises conversations.
Verdict: A neat hands-free way to capture client briefs and variations on site. Get consent before you record anyone.
Price: NotePin A$269, NotePin S A$299 on the Plaud AU store (stock varies). App plans for extra minutes: see site.
Aussie AI receptionist app that answers missed calls, quotes from your price list and books jobs.
Verdict: A missed call is a missed job, and this is a very tradie-specific fix at a clear price. It's new, so test it with your own number before you rely on it.
Price: Starter A$100/month (up to 100 calls), Growth A$200/month (up to 300 calls), Business A$300/month (incl GST). 14 days free from go-live.
Aussie AI receptionist and back office for trades: answers calls, books jobs, quotes and chases invoices.
Verdict: A bigger, more established AI receptionist that's growing into a full back office. No prices are published, so get a quote and compare it with the listed-price options before you sign up.
Price: Contact for pricing.
Popular North American home-service job app with an AI Receptionist.
Verdict: Slick and well-reviewed, but built for the North American market. AU tradies will usually be better served by ServiceM8, Tradify or Fergus.
Price: From US$29/month (Core, billed annually) up to US$399/month (Plus). Monthly billing costs more. AI Receptionist from US$29/month on select plans.
AI specialists for AU construction: REX Tradie (quotes, invoices, SWMS) and REX Builder.
Verdict: Interesting if you want a quick SWMS draft and a construction-aware AI chat. It's a newer product, so always check any SWMS against your state's WHS requirements.
Price: See site.
Australian-built job management app with AI quoting, an office agent and an AI phone agent.
Verdict: One of the strongest picks for AU trades right now. Pricing by job count suits growing crews, and the AI agents are aimed at real tradie admin. Check add-on costs before you commit.
Price: Free plan (1 user, 30 jobs/month). Paid plans from A$29/month to A$349/month incl GST, priced by jobs per month, not per user. Some AI add-ons cost extra.
Prices are as published by each vendor when we last checked. Some are in USD, some AUD; some include GST and some don't. Always confirm on the vendor's site before you buy. Pricing last checked 2026-10-19.