Sophiie
Aussie AI receptionist and back office for trades: answers calls, books jobs, quotes and chases invoices.
Our verdict
A bigger, more established AI receptionist that's growing into a full back office. No prices are published, so get a quote and compare it with the listed-price options before you sign up.
Best for: Busy trade businesses with lots of inbound calls and admin
What it does
Sophiie is an AI receptionist and office manager built for trades and service businesses, based on the Gold Coast. She answers calls 24/7, qualifies the lead and books the job, and can transfer calls or log a callback for anything tricky. Beyond calls, Sophiie schedules your team, prepares and chases quotes, sends invoices and chases payment, replies to email and web chat, and follows up leads. It integrates with ServiceM8, Xero, QuickBooks and Google Calendar.
AI features
- AI receptionist with call transfers
- Speed-to-lead follow-ups by SMS and email
- Quote and invoice chasing
- AI agent you can ask to handle admin tasks
Other voice notes & admin tools
ChatGPT
General AI assistant for emails, quote wording, SWMS drafts, voice chat and photo questions.
Verdict: The best general-purpose AI to start with. Never send its SWMS or contract wording without checking it, because it can sound confident and still be wrong.
Price: Free plan. Plus A$30/month. Business A$28/seat/month billed annually (min 2 seats).
Chime Labs
Sydney-built AI receptionist for trades that answers calls and books jobs into your job system.
Verdict: A well-priced, AU-built AI receptionist with a real free tier, so you can test it before paying. Booking straight into ServiceM8, Simpro or Fergus needs the A$399 Pro plan, so check which tier you actually need.
Price: Free plan (test calls, built-in diary, 5 quotes a week). Essential A$99/month + GST (100 minutes, then A$0.25/min). Pro A$399/month + GST (uncapped minutes, job-system booking). Enterprise on contract. No lock-in.
Claude
AI assistant that's strong at long documents: contracts, specs and tender packs.
Verdict: Great for reading the fine print in builder contracts and specs. It's not legal advice, so get a lawyer for anything serious.
Price: Free plan. Pro A$34/month incl GST (or A$340/year).
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